LSVA.com

[PBOne]

Qualified and interested applicants may access our website to apply: http://www.pb.com/careers
Apply to position # 54652 and/or email resumes and cover letters to Recruiter Jennifer Eicher at jennifer.eicher@pb.com.

Your interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.

PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management. PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.

Position Title: Legal Solutions Consultant

Reporting To: Legal Solutions Consultant Manager

Location: Nationwide

Summary of Position:

The purpose of this position is to provide analytical pre-sales support to PBLS Sales & Operations divisions. The Legal Solutions Consultant will be responsible for providing analyst support with regard to Requests for Information / Proposals / Quotes, Customer Interaction, and Customer Relationship Management. They are the point of contact with the Proposal Response Team with accountability for providing solutions design with high levels of quality and internal client satisfaction, ensuring that the solutions provided are within scope of PBMS overall business objectives.

Duties and Responsibilities

·To proactively participate in assignments and provide pre-sales support to Sales & Operations according to the rules of engagement established by the Proposal Response Team
·Work with the Proposal Response Team to ensure responses are completed and submitted in a timely manner
·Identify, apply and customize the appropriate solution/products from the PBI portfolio after conducting a thorough review of the customer data and on-site visits which includes labor, equipment and technology analysis
·Provide all pertinent cost information related to the proposed solution to Centralized Pricing
·Contribute to the final RFP/Proposal document by responding to customer questions and writing a narrative or summary of the overall solution
·Develop and maintain current industry knowledge of applicable equipment and technology solutions
·Participate in customer meetings, presentations and any debriefings
·Assist the implementation process by forwarding all solution information to the appropriate team members, participating on the initial team calls, briefing the implementation team on the components of the solutions and being available to answer any follow up questions
·Conduct follow-up audits to evaluate the solutions implemented, receive feedback from operations and sales personnel, and validate solution design
·Provide feedback to the Solution Development Managers on market and customer requirements in addition to validating product specifications as requested
·Other duties as assigned

The ideal candidate will possess the following qualifications:

·Minimum 5 years of progressive experience in Document Management and Office Services within the Legal market
·Experience must include working knowledge of one or more of the following technology disciplines and related processes:

oPrint, Mail and other activities in a Full Services Legal account
oDigital Litigation applications, e.g. e-Copy, AccuRoute, etc
oCost Recovery systems
oDocument Creation, Management and Archiving Systems Integration
oElectronic Discovery applications

·Experience should include operations management demonstrating analytical, technical, process design proficiency and financial expertise
·Excellent presentation, written and verbal communication skills, highly organized and time management skills
·Moderate degree of travel required on average
PBMS offers a competitive salary and excellent benefits, including Medical, Dental, Time Off with Pay, 401K, Tuition Reimbursement, and much more.

PBMS is an EEO and Affirmative Action Employer that values diversity in the workplace. Women and minorities are encouraged to apply.